Safe together, also on holiday

Measures we’ve put in place at Club Med

SAFE TOGETHER

At Club Med, the health and safety of our guests (G.Ms) and staff (G.Os & G.Es) are our priority. Given the COVID-19 situation, our resort teams have stepped up hygiene and safety measures to offer you a safe and most joyful holiday experience.

Club Med continues to be vigilant to ensure guests’ well-being is priority. We understand that travelling during this period can be stressful and wish to assure you that we are doing our best to provide a hassle-free holiday for you and your loved ones. Our team will be available to make your stay safe and enjoyable.

Club Med guests can contact our travel advisors, should you have any additional questions.

Enjoy a peaceful stay at Club Med

Your well-being is of paramount importance and do be assured that you will always be in safe hands.

We are doing everything we can to ensure that the blue skies of your holidays are cloudless. You can count on us to implement the necessary measures* to offer you an unforgettable and peaceful stay.

You can focus on your holiday plan: rest, relaxation and above all peace of mind. Our G.O. teams will always be by your side and ready to welcome you and share fun times, by offering you what Club Med does best. We can't wait to meet you.

See these measures in our video >

*Our hygiene and safety measures were devised and confirmed by our scientific committee made up of medical experts. Measures defined as of May 20, 2020, subject to change depending on the context and local regulations. These measures will be applied in our Resorts open in France and in Europe this summer.

COVID-19 insurance included in your package

Until December 31st, 2022

Club Med has joined forces with Europ Assistance and offers all G.Ms a guarantee of medical assistance included in the package, in the event of illness linked to COVID.
§ All of your health costs abroad will be covered, including repatriation.*
§ Hospitalization: in addition to your health costs, extra services such as accommodation for your accompanying persons will be covered*
§ Containment linked to the illness: the costs of stay extension in the Resort are covered*
§ If you miss the planned return flight: the assistance center will take care of and organize a new return flight according to the requirements established by the medical team.*

Valid for departures until December 31, 2022 inclusive. *Within the limits of the guarantees of the contract.
The consequences of global COVID situations in the country where the Resort is located are not covered by the guarantee, such as: border closures (by region / by city / airport closure / flight cancellation / closure of the Resort ...), interruption of stay (following the declaration of a state of health emergency) and quarantine (at destination, without being sick).

*Terms & conditions as PDF

Safe Together - The Club Med Hygiene & Safety Promise

4 BASIC AND ESSENTIAL MEASURES WE CAN ALL TAKE

  • Keep a safe distance
  • Wash your hands
  • Cough or sneeze into your elbow
  • Do not shake hands or embrace others