Terms & conditions | Club Med
Booking conditions
General T&C, specific conditions for Last Minute bookings, Great Members loyalty programme, travel insurance and more...
General Terms & Sales Conditions
SEE HERE (PDF file) >
For all stays from 01/07/2022
T&C for Last Minute offers
T&C for Club Med Days offer
* See discount according to date of travel and Resort here (PDF file) > From 3 to 17 September 2024: up to CHF 500 off your winter sun or snow holidays with Club Med Days, for stays from 2 November 2024 to 29 May 2025 depending on the Resort. Resorts and Chalets in the snow, Resorts and Villas in the sun, Club Med 2 Cruises, as well as a selection of Discovery Tours.
Ecran Total travel insurance with AXA
SEE THE PDF >
From April 1st, 2023
In-Resort assistance, included with Europ Assistance
Declaration of claims with AXA
Make a claim with AXA easily and quickly online. Click here to submit your claim >
- Prepare all the documents required by your insurance and complete the form.
- After creating the complaint, you will receive a confirmation by e-mail
- AXA will review all information provided.
- If everything is correct, you will receive the resolution of the complaint.
Terms & Conditions of our loyalty programme
Click here (PDF file) >
As of August 23rd, 2024
Member gets member - sponsorship advantages
Ambassador programme T&C >
As of Nov. 14, 2023