Terms & conditions | Club Med

Terms & conditions

Booking conditions

General T&C, specific conditions for Last Minute bookings, Great Members loyalty programme, travel insurance and more...

1 - Booking Conditions

General Terms & Sales Conditions

General Terms & Sales Conditions

T&C as of Oct. 09, 2026 > (PDF file)

Previous T&C from of Oct. 10, 2025 to Oct. 08, 2026 > (PDF file)

Specific T&C for Club Med 2 cruises > (PDF) valid as of Oct. 14, 2024)

Parental authorization to leave the country for unaccompanied minors > (PDF)

T&C for Last Minute offers

T&C for Last Minute offers

SEE HERE (PDF file) >

2 - Ecran Total Travel insurance

Ecran Total travel insurance with AXA

Ecran Total travel insurance with AXA

SEE THE PDF >

Last updated: Nov. 26, 2024

In-Resort assistance, included with International SOS

In-Resort assistance, included with International SOS

SEE THE PDF >

Declaration of claims with AXA

Declaration of claims with AXA

Make a claim with AXA easily and quickly online. Click here to submit your claim >

Prepare all the documents required by your insurance and complete the form.
After creating the complaint, you will receive a confirmation by e-mail
AXA will review all information provided.
If everything is correct, you will receive the resolution of the complaint.

3 - Great Members

Terms & Conditions of our Great Members loyalty programme

Terms & Conditions of our loyalty programme

Great Members conditions 2026 > (PDF file)
Overview of advantages by status > (PDF file)

As of August 6, 2026

Member gets member, Club med Ambassador programme

Member gets member - sponsorship advantages

Ambassador programme T&C >

As of Nov. 14, 2023

4 - Other offers

Honeymoon Offer

Honeymoon Offer

T&C as PDF >

Non skier non hiker discount

Non skier non hiker discount

T&C as PDF >

Kids stay free Family Offer

"Kids stay free" Family Offer

T&C as PDF >