We have so enjoyed our time in Club Med Les Seychelles and in particular our time spent at The Reef and the Zen pool. It is reassuring to see the pool being so meticulously cleaned every morning by the pool man - who was dedicated and professional - when we arrived there super-early to maximise our quiet time looking at the gorgeous view.
In particular, we also had the absolute pleasure of getting to know the lovely Meaghan who was always busy working super-hard to improve our customer experience - by improving the service and transforming the gardens and attending to the many needs of us GM’s around the pool. It was so lovely to see her conversing seamlessly with all the GM’s in both English and in French. She is such an amazing asset to Club Med and in particular she dealt with one very tricky situation like the complete professional that she is. She was calm and kind, firm but fair and dealt with it beautifully. Such a wonderful person who brings so much extra to everyone’s holidays. She even gave up her own personal supply of nail glue to help my daughter - such personal service needs to be rewarded. Absolutely 5 star service.
Another huge asset to Club Med and The Zen pool is Souleymaine whose dedication and impeccable customer service in supplying endless rounds of water and pool drinks to the GM’s. Not only does he have a brilliant memory for everyone’s drinks but he was so quiet that he never disturbed the “zen” and his service really made everyone feel very special. Larry was also such a happy and speedy asset to the evening “dinner on the beach” service. And to the wonderful ladies of the Reed bar who worked so hard in the heat - some of whom were very pregnant - and who coped so well with the predatory and opportunistic birds which made their jobs even more difficult.
Jonathan and Vinod and the team at the water sports centre were utterly professional and dedicated and brought such fun to everyone’s holidays. Vinod was also a super-friendly GO who was there for water-polo and was great with everyone. Also Fatamatta behind the bar at the water sports bar was phenomenal and very good at her job.
We loved watching the sunset at the water sports bar - Juliano providing amazing DJ sunset vibes. His song mixes and imaginative transitions were probably the best we have ever heard in our travels around the world.
To all the gardeners and landscapers who tireless work made the gardens look amazing - especially impressed with the make-over around the Zen pool and watching them climb the palms to harvest the coconuts.
Thanks to Rochelle and the nurses who saw both me and my daughter at different times for minor issues and dealt with us so well. It is so reassuring to have such great on-site health care when you are so far from home.
And thanks to Britney who took time out of her busy schedule to guide me and sorted out an important room issue. All of the receptionists were brilliant including Nathaniel and Britney and Jules who were assigned to us.
To Matthew and the bar staff in the main bar who kept us supplied with frozen strawberry daiquiri’s and champagne for the evenings. Their service was quick and very professional and always service with a smile. And Sitraka (5*) and Brendan (5*) and the sommelier in the main restaurant who couldn’t do enough for us. Alex, who is new and from Mauritius brought such incredible joy and enthusiasm to his job. He is such a treasure. Also hats off to your amazing photographer who danced amazingly every evening but also kindly helped show the crazy sign dances to some young teens on their first Club Med. It was very sweet and kind of him.
And, the highest of praise goes to the understaffed but hard-working buggy drivers who were incredibly busy at breakfast, lunch, dinner, end -of-show and end-of-day moments and who seamlessly kept us all moving around the island - and they probably get the least amount of thanks!!
And a huge thank you to Yannis for taking time out of his CDV duties and dropping some GM’s - one recovering from a major illness - over to the main reception when the buggies were already busy. It showed us that no matter how important you are, you are not too important to ensure that your GM’s holidays are perfect. What a great CDV you are! And hats off to Nate too for all your sterling support to Yannis.
And thank you to the Seychelles for providing the paradise and the amazing views.